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PROGRESSIVE VALETING’S strength lies in our understanding of the motor industry culture and the need for distributors to increase their credibility with both manufacture and customers through their Customer Satisfaction Index (CSI).
We formed the business, because we could see the need and opportunity for a company that could provide valeting services, who genuinely understand the pressures that Sales Managers, Service managers & General Managers are under. We should know, because we’ve been there.
Our approach to providing valeting services is to work with a small portfolio of customers and staff. Not to spread ourselves so thinly that management becomes remote and inefficient. And to make sure that our staff understand your business